Late Arrival/Cancelation/Missed Appointment Policy  

At The Midwife Group Women’s Health and Birth Center, we pride ourselves in offering you personalized care and reserve appointment times to accommodate your needs. Late arrivals, missed appointments or canceled appointments without sufficient notice create a gap in our providers’ schedule. These are appointments that could have been utilized to offer care to another patient.  

Late Arrivals 

If a patient is more than 10 minutes late for an appointment, the appointment may need to be rescheduled. This is to ensure that the patients who arrive on time do not wait longer than necessary to see the provider. You may be given the option to wait for another appointment time on the same day if one is available.  

We will try to accommodate late-comers in the best manner possible but cannot compromise on the quality and timely care provided to our other patients.  

If a patient presents to the office 15 minutes late for a scheduled appointment with our providers, the patient will be asked to reschedule their appointment. 

If you are a New Patient and you arrive at the scheduled appointment time and not early to complete your forms as instructed and it takes more than 10-15 minutes to complete the forms and the registration process, you may also be asked to reschedule.  

Last Minute Cancelations and Missed Appointments 

We do require 24-hour notice on all cancelations.  As a courtesy to our patients, we attempt to confirm all appointments. We do recognize that situations arise that are out of your control; however, it is imperative that you contact our office immediately to notify us of your cancelation in a timely manner.