Prior Authorizations

Prior Authorizations are an additional step created by insurance companies.  Prior Authorizaitons vary by insurance company and plan and change frequently.  We do not - and can not - know which medications will require a Prior Authorization or "PA."

If you take your prescription to a pharmacy and they tell you that it requires a Prior Authorization, your pharmacy will automatically notify our office by phone or fax with the appropriate rejection information from your insurance company.  If you have not heard from your pahramcy within 24 hours, feel free to call and ask them if this information has been sent.

Depending on the insurance company, the process may be a phone call or on line form submission from the nurse or a lengthy, complicated multiple page form that has to be researched, completed and signed by your prescriber.  The insurance companies may take up to 3 days to answer and if they say no, if may be a very long appeals process.

Any delays in you getting your prescription are not the fault of your pharmacist, your provider, the nurses or the office staff.