About Our Office

Changes that will affect our practice Effective 3/18/2020
Surf Pediatrics and Medicine has been and will continue to monitor the COVID-19 outbreak regularly. We are working closely with our local health department and hospital and reviewing information and recommendations from the CDC and NC DHHS.  Based on this information we will be implementing the following changes effective 8am Wednesday 3/18/2020:

The Kill Devil Hills (KDH) office will be our designated sick office until further notice. If a patient is ill, one of our providers will see that patient in the KDH office or via telemedicine means. Depending on the patient’s symptoms, how and where that patient enters the office will be monitored closely as determined by our nurses and health care providers. Please call 252-449-5200.  
We will be set up as of 3/18/20 to screen all patients and test for Covid-19 (if a patient of our practice) and the patient is determined to fit the criteria set forth by the CDC.  
 
The Kitty Hawk (KH) office will be our designated well office until further notice.  If a patient has a wellness visit, physical, chronic problem follow up, or problem that is not illness related, one of our providers will see that patient in our KH office or via telemedicine means.  Please call 252-255-5321.
 
Our schedulers will be asking questions to ensure that patients are scheduled in the appropriate office.

Patients may temporarily need to see a provider that is not their normal provider. We ask for your patience and understanding with this as we try to ensure the health and safety of our entire community.

Patients may be asked to reschedule non urgent appointments if needed to provide time and space for more urgent patients.

We understand that this may provide inconveniences for some patients, but encourage you to be flexible and work with us as we all try to navigate this unpredictable situation. 

Please stress the importance of good hand washing with soap and water, covering coughs and sneezes, keeping hands away from faces, cleaning frequently used surfaces, and avoiding unnecessary socialization and travel.  Provide simple information and reassurance to your children, correct any misinformation, and monitor and limit media and social media exposure as much as possible.  We recognize and understand the challenges that will come in the next few weeks, but encourage everyone to use this as an opportunity to spend more one on one time with your families. 

Please do not hesitate to reach out to us with questions or concerns and we will address them as best we can.

Surf Pediatrics and Medicine is focused on delivering patient centric care that is a model of health care which aims to improve the quality and efficiency of care.  Our three-tiered mission is to: 

• Provide accessible quality medical care with a personal care management team promoting a long-term partnership for preventative, acute and chronic disease management needs
• Promote an environment for shared decisions and effective communication so patients and their families can make informed choices; and in turn, empowering patients to take control of their health
• Involvement in quality-based innovations and community-based health programs to ensure that the families of Dare County and the surrounding region have access to services that will support their good health and well-being.

Medical Home Links: 

• Medical Home Parents                                 
• Medical Home Parents (Spanish)
• Medical Home Providers
• Medical Home Youth
• Medical Home Youth (Spanish)

Surf Pediatrics and Medicine website is designed to provide general information about our office medical and care-coordination SERVICES which include details on our policies and protocols, support staff, and community outreach programs; specific INSTRUCTIONS about particular medical conditions; FORMS which can be downloaded prior to your office visit for assessment and educational purposes; and links to EDUCATIONAL resources and self- management tools.  Manage you and yours child’s health information online though our secure, 24/7 accessible PATIENT PORTAL. The portal can be used as a tool to provide/update medical information, request appointments and prescription refills, review test results, and submit billing questions and other non-urgent questions.   

We are committed to providing you with the best quality health care available, and your input will help us achieve this goal.  Please tell us about your visit to our practice and complete our PATIENT SATISFACTION SURVEY:  Survey Monkey 
Results from previous surveys can be viewed at this link : 2020 Patient Survey 

We are located at:

5107 N CROATAN HWY
KITTY HAWK, NC 27949-3989

  Phone (252) 255-5321

  Fax (252) 565-0534

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