System Updates

• 06/30/2025 New AI-Powered E/M Coding Recommendations

  
   

  To:	All WRS Users
  From:	WRS ImplementationTeam
  Date:	06/30/2025
  Re:	New AI-Powered E/M Coding Recommendations

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  We are excited to introduce AI-Powered E/M Coding Recommendations. This new coding advice feature powered by AI helps providers like you make accurate, confident coding decisions directly from your documentation. Once a note is complete, the system reviews it and suggests the appropriate E/M level, accompanied by a transparent breakdown of what was documented and why it qualifies.
  
  For more details about this update, check the AI-Powered E/M Coding Recommendations release note: 

   New AI-Powered E/M Coding Recommendations
• 06/25/2025 Appointment Reminder Call Timing

  
   

  To:	All WRS Users
  From:	WRS ImplementationTeam
  Date:	06/25/2025
  Re:	Appointment Reminder Call Timing

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  We are pleased to announce that we’ve optimized the timing of automated phone call reminders to better support patient engagement and reduce reminder fatigue.
  
  Previously, patients received multiple reminder calls — typically 6, 4, and 2 days before their scheduled appointment. While well-intentioned, this frequency sometimes led to confusion, message fatigue, and even missed critical calls due to overexposure.
  
  For more details about this update, check the Appointment Reminder Call Timing release note: 

   Appointment Reminder Call Timing
• 05/28/2025 Recurring Payments

  
   

  To:	All WRS Users
  From:	WRS ImplementationTeam
  Date:	05/06/2025
  Re:	Recurring Payments

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  With Recurring Payments, practice users can now easily set up, manage, review, and track recurring credit card transactions—all from within your existing system. This new functionality automates the payment process, ensuring a timely and consistent revenue stream while significantly reducing the need for manual follow-ups or administrative overhead.
  
  For more info about this enhancement, check the Recurring Payments release note: 

   Recurring Payments
• 04/30/2025 Appointment Reminders Update

  
   

  To:	All WRS Users
  From:	WRS ImplementationTeam
  Date:	04/30/2025
  Re:	Appointment Reminders Update

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  We’re excited to introduce the Appointment Reminders Opt-Out feature which gives your patients control over their appointment reminders based on their preferred cadence and channel.
  
  As part of the recent enhancement to the Automated Appointment Reminder Sequence, we’ve removed outdated settings that are no longer applicable to the new system. 
  Read the release note for more info: 

   Appointment Reminders Update
• 04/15/2025 Automated Appointment Reminder Sequence

  
   

  To:	All WRS Users
  From:	WRS ImplementationTeam
  Date:	04/15/2025
  Re:	Automated Appointment Reminder Sequence

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  We’re excited to introduce an update with Appointment Reminders Timing that is designed to reduce no-shows, gaps in appointment scheduling and improve patient communication.
  
  View the release note below to know how the new Automated Reminder Sequence introduces a smarter, more targeted reminder system that is based on a patient’s appointment confirmation status.

   Automated Appointment Reminder Sequence