System Updates

• 07/11/2025 Post-Appointment Messaging

  
   

  To:	All WRS Users
  From:	WRS ImplementationTeam
  Date:	07/11/2025
  Re:	Post-Appointment Messaging

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  We are excited to announce the Post-Appointment Messaging feature, an update to improve patient preparedness and reduce last-minute administrative follow-ups. With this feature, patients are automatically reminded to complete their medical information in the Patient Portal if no activity is detected after an appointment is scheduled. The goal is to drive patient engagement, improve intake, and reinforce the value of accurate, complete health information.
  
  For more details about this update, refer to the Post-Appointment Messaging release note: 

   Post-Appointment Messaging
• 07/08/2025 Updated Controlled Prescription Tasking

  
   

  To:	All WRS Users
  From:	WRS ImplementationTeam
  Date:	07/08/2025
  Re:	Updated Controlled Prescription Tasking

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  WRS Health now supports controlled substance routing by mid-level healthcare providers (HCP-Billing roles) such as PAs and NPs. This enhancement enables compliant and efficient routing of Schedule II controlled substance prescriptions to supervising physicians for electronic prescribing (EPCS), while maintaining a full audit trail and enforcing correct permission handling.
  
  For more details about this update, refer to the Updated Controlled Prescription Tasking release note: 

   Updated Controlled Prescription Tasking
• 07/08/2025 CCDA Insights

  
   

  To:	All WRS Users
  From:	WRS ImplementationTeam
  Date:	07/08/2025
  Re:	CCDA Insights

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  We’re thrilled to announce CCDA Insights, our EHR’s new feature designed to help you cut through the clutter of external medical records. CCDA Insights layer intelligent summarization and filtering tools on top of external CCDAs.
  Built for speed and clarity, this feature simplifies your review process and improves decision-making at the point of care.
  
  For more details about this update, check the CCDA Insights release note: 

   CCDA Insights
• 06/30/2025 New AI-Powered E/M Coding Recommendations

  
   

  To:	All WRS Users
  From:	WRS ImplementationTeam
  Date:	06/30/2025
  Re:	New AI-Powered E/M Coding Recommendations

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  We are excited to introduce AI-Powered E/M Coding Recommendations. This new coding advice feature powered by AI helps providers like you make accurate, confident coding decisions directly from your documentation. Once a note is complete, the system reviews it and suggests the appropriate E/M level, accompanied by a transparent breakdown of what was documented and why it qualifies.
  
  For more details about this update, check the AI-Powered E/M Coding Recommendations release note: 

   New AI-Powered E/M Coding Recommendations
• 06/25/2025 Appointment Reminder Call Timing

  
   

  To:	All WRS Users
  From:	WRS ImplementationTeam
  Date:	06/25/2025
  Re:	Appointment Reminder Call Timing

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  We are pleased to announce that we’ve optimized the timing of automated phone call reminders to better support patient engagement and reduce reminder fatigue.
  
  Previously, patients received multiple reminder calls — typically 6, 4, and 2 days before their scheduled appointment. While well-intentioned, this frequency sometimes led to confusion, message fatigue, and even missed critical calls due to overexposure.
  
  For more details about this update, check the Appointment Reminder Call Timing release note: 

   Appointment Reminder Call Timing